Policies


(Update 4/20: Orders: We do not hold orders ever. We do not ship to addresses other then the address on your order)

Return policy

Due to the nature of the product we do not accept any types of returns. No exceptions. (In other words all sales are final)

We are not responsible for any lost or damaged, stolen items. Please contact usps for these type of issues. We do provide tracking number, fee is included in your shipping. Insurance is not available on any hazardous materials. No refunds, no cancellations.

 If you have any other issue please contact us and we will do our best to assist on your inquiry. Allow us a chance to resolve it.

All orders will be carefully packaged in bubble wrap and will be shipped in a padded envelope or box based on your order size.

If your polish bottle breaks, we do request a picture as proof, we will work on a resolution. Please email this to us at sassycatslacquer@gmail.com mon-fri. We also need these in case it is a batch to inform our manufacturer. 

We accept paypal and credit, debit or gift card payments. If you don't have a paypal you can create one add the card if your choice to pay. You can also track shopping through paypal because we use PayPal shopping.